FAQ

In many countries and regions, owning a Japanese katana for private display or collection is not universally prohibited. However, carrying a sword in public, selling it, or importing it may be subject to separate regulations. Applicable laws vary by country, state, or local jurisdiction. Before purchasing, we recommend checking the official laws and guidance issued by local customs, police, or relevant authoritiesin your place of residence.

In many countries and regions, no special permit or registration is required for owning a Japanese katana for personal display or collection.

However, some jurisdictions may require permits, registrations, or compliance with specific conditions, particularly when importing or selling sword-related items. While we provide general information, final requirements and procedures must be confirmed with the relevant authorities in your country or region.

During international shipping, you may receive a notification (such as a postcard) from customs requesting confirmation of the contents, quantity, or submission of documents. Please respond first in accordance with the submission address, deadline, and required information stated in the notice.

If you have any questions, please contact us with the details of the notice (such as the notification number) and your order number.

SAMURAI Katana for sale is not a retail store that sells Japanese swords domestically. It provides product information for items handled by overseas sellers and supports the ordering process as a personal import support service (import assistance). The importer (consignee) is the customer.

Please note that the shipping origin may vary depending on the product, stock availability, and shipping method.

Customs clearance approval, taxation, international shipping delays, damage, or loss during transportation are determined by customs authorities and shipping carriers, and therefore we cannot guarantee outcomes.

However, we will provide support within a reasonable scope, such as organizing necessary information, checking tracking status, and assisting with communication with the seller. Please first provide your order number and current status (tracking number or notices received).

No. Personal importation of Japanese swords is limited to personal use only. 転Orders intended for resale or transfer cannot be accepted and may be subject to confirmation inquiries or cancellation.

This service is available to individuals aged 20 or older only. Age verification (such as the presentation of identification) may be required when necessary.

1. Select the product and add it to your cart, then proceed to checkout.
2. Enter your shipping address and payment method, and confirm your order.
3. After payment confirmation, shipping arrangements are made (timing may vary depending on stock availability).
4. After shipment, a tracking number will be provided if available.
5. The order is delivered from an overseas warehouse after customs clearance.

Delivery time may vary depending on the shipping origin and delivery conditions. Please check the tracking information for the latest status.

Available payment methods are displayed on the checkout screen. Currently, credit card payments may be the primary option offered.

Please note that payments may be processed through third-party payment service providers.

Coupons must be used in accordance with their conditions, including expiration date, applicable products, combination eligibility, and usage limits. If referral programs are offered, they will be operated based on separately defined terms and anti-fraud rules.

Ongoing campaigns will be announced via site banners or notices.

Once an order is confirmed, shipping arrangements begin, and cancellations are generally not accepted due to the nature of the products. If you notice an address error or similar issue, please contact us as soon as possible. Please note that changes may not be possible depending on the status of order processing.

First, please check your spam or junk folder, your email filtering or domain settings, and confirm that the email address you entered is correct.

If the issue persists, please contact us via the inquiry form with your name, order date and time, and approximate order details.

Delivery time from shipment preparation to arrival may vary depending on stock availability, international shipping congestion, customs clearance, and weather conditions. For trackable shipping methods, a tracking number will be provided after shipment.

Please note that tracking updates may be delayed during transitions between international shipping, customs clearance, and domestic delivery.

Shipping fees are automatically calculated and displayed on the cart screen. If free shipping campaigns or promotions are available, details will be shown on the cart screen or site banners.

For personal imports from overseas, customs duties, import consumption tax, and customs clearance fees may apply. These charges are generally borne by the recipient, and the amount or applicability is determined by customs authorities.

If the delivery company provides payment instructions, please follow those instructions.

If a package is returned due to prolonged absence, incorrect address, or refusal of delivery, reshipping fees or other charges may apply. Refund eligibility varies depending on the circumstances (return destination, customs status, shipping arrangements, etc.), so please contact us in advance.

After issuance, tracking numbers may take some time to become active until the package is collected and scanned. Additionally, tracking updates may temporarily pause during international transit, customs clearance, or the transition to domestic delivery.

If there is no update after 24–48 hours, please contact us with your tracking number and order number.

Yes. Depending on the shipping origin or preparation status, orders may be shipped in multiple packages. Items that are ready first may be delivered earlier, resulting in different delivery dates.

Yes. Colors and textures may appear different depending on the shooting environment and your device settings (such as brightness and color calibration). That said, we make every effort to provide as many accurate product images as possible.

Yes, in many cases, this katana is suitable for beginners.
For first-time buyers, choosing a sword intended for display or collection, with clear explanations of its purpose and specifications, is recommended.

The main differences are in the manufacturing process, level of finish, and background.
Higher-priced katanas tend to emphasize craftsmanship and traditional techniques, while more affordable options are typically designed for display and are easier for beginners to appreciate.

When purchasing your first katana, we recommend focusing on the following points:
・Intended use (display or collection)
・Clarity of the product description
・Manageable size and weight
・A reasonable price range

Due to the nature of the products, returns or exchanges for customer convenience are generally not accepted.。 However, in the case of an initial defect or incorrect shipment, please contact us within approximately 3 days of receiving the item. Please note that support may not be available depending on the condition of the product or the presence of all accessories.

To help us investigate promptly, please prepare the following information:
・Order number
・Product name and quantity
・Photos showing the issue (outer box, label, product itself, etc.)
・If applicable, a video demonstrating the malfunction

A receipt may be available for download from the order confirmation email or your order history page. If you require a different format, please contact us. Please note that in some cases, we may not be able to issue a receipt.

Personal information is managed appropriately in accordance with our Privacy Policy. Information may be shared with overseas business partners or delivery companies only to the extent necessary for shipping, customs clearance, and related procedures.

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Support Contact: samuraikatanaforsale@gmail.com (Business hours: Weekdays 10:00–18:00 Japan Time, excluding weekends and holidays)