CONTACT For common questions, please also check our FAQ. Inquiry type (Required) About your orderShipping & trackingDefective / wrong itemAbout a productAccount / personal dataWholesale / partnershipOther Name (Required) Email (Required) Phone (Optional) About your order Order number (Required) Purchase date/time (Optional) Shipping & tracking Tracking number (Optional) Postal code (Optional) [text zip placeholder "123-4567" pattern "\d{3}-?\d{4}"] Prefecture/State (Optional) Defective / wrong item Delivery date (Required / Please contact us within 3 days of delivery) Details (Required) Photos/Videos (Optional: up to 5MB each / jpg, jpeg, png, pdf, mp4) About a product Product name (Optional) Flavor (Optional) Type (Optional) —以下から選択してください—DisposablePOD (cartridge) Account / personal data Request type (Required) —以下から選択してください—Access requestCorrection / updateDeletion (erasure)Restriction of processing Verification info (Required) We may request additional verification documents. For details, please review our Privacy Policy. Wholesale / partnership Company / store name (Optional) Business website URL (Optional) Estimated volume / purpose (Optional) Message (Required) Send After submission, you will receive an automatic confirmation email. If you don’t see it, please check your spam/junk folder.
